Contact

How Can We Help Today?

Owned and operated by Coastal Backyard Living, we welcome every question about your outdoor space.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@CoastalBackyardLiving.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
Replies in minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items such as pergolas and gazebos may require additional handling time, and we will keep you informed along the way.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery in real time. If you have questions about your shipment status, our team is happy to look into it for you.

What is your return policy?

We offer 30-Day Returns on eligible items. If a patio furniture set, fire table, or other piece does not meet your expectations, please refer to our Return Policy page for complete details on how to start the process.

Can I exchange an item for a different style or finish?

We understand that choosing the right finish or configuration for your outdoor space can take some consideration. Please contact us within the return window and we will walk you through available exchange options based on current inventory.

How do I choose the right patio furniture for my space?

Start by measuring your patio, deck, or garden area and thinking about how you want to use it, whether for dining, lounging, or entertaining. Our team can help recommend furniture sets, pergolas, or fire tables that complement your layout and design preferences.

Are your fire tables safe to use on a covered patio or beneath a pergola?

Many of our fire tables are designed for use in semi-enclosed outdoor settings, but clearance requirements vary by model. We recommend reviewing the product specifications or contacting us so we can help confirm the best placement for your setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Drop Us A Line

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Patio Furniture Question
Pergola or Gazebo Inquiry
Fire Table Information
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Every inquiry receives a thoughtful, personal reply within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption.

Curated Quality

Every patio set, pergola, and fire table is selected for lasting craftsmanship and timeless design.

Careful Delivery

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.